2021 Cal Maritime Career Guide

Table of Contents Career Planning Timeline, Career Planning Process .....................................1 Career Pitch, Social Media...........................................................................2 Guide to Workshops & Meetings .................................................................3 Resume Tips, Transferable Skills, Power Verbs ............................................4 Sample Resumes ........................................................................................5 Components of a Cover Letter ..................................................................10 Sample Cover Letters ................................................................................11 References ................................................................................................14 Sample Email Thank-You Letters ...............................................................15 Email Etiquette ..........................................................................................16 Preparing for the Interview .........................................................................17 Body Language, Organize Your Job Search Process .................................18 Job Search Tracking Sheet ........................................................................19 Is Graduate School Right for You? .............................................................20 Graduate School Timeline..........................................................................21 Guidelines for Writing a Personal Statement ..............................................22 Graduate School Resources ......................................................................23 Dress for Success .....................................................................................24 Interview Attire Examples...........................................................................25

CAREER SERVICES seeks to complement the academic mission of Cal Maritime by educating and empowering students to take ownership of their professional development as a lifelong learner while functioning successfully in a global society. In partnership with students and alumni , Career Services will facilitate career explorations, career decision-making, and guidance with career selections. In partnership with faculty and university staff , Career Services will provide information, programs, and consultations tailored toward career-related needs of students. In partnership with employers , Career Services will maintain and develop relationships with employers WELCOME TO CAREER SERVICES!

LOCATION & HOURS Student Services Building, Remote Services are open 0800 – 1700, Monday – Friday

CONNECT WITH STAFF IN CAREER SERVICES! We can assist you with creating individualized job search strategies and plans!

Written and Compiled by the Department of Career Services

Career Planning Timeline & Path

FRESHMAN • Become active in extracurricular clubs and/or sports programs • Meet your Career Coordinator to start and develop a career plan

SOPHOMORE • Career Conversation Series

• Meet with your Career Coordinator to adjust career plan • Attend Career Fairs / On-Campus recruitment program and INTERVIEW • Consider your internship / commercial cruise options and timeframe for applying • Network as much as possible • Complete a summer internship/Co-Op SENIOR • Career Conversation Series • Attend Career Fairs / On-Campus recruitment and INTERVIEW • Establish a timeline for job-searching, interviewing, GRE test dates, etc. to secure employment or graduate school admission upon graduation. • Expand your connections by networking • Research potential employers • Meet with your Career Coordinator to adjust career plan • Write long and short term goals

• Attend Career Fairs and industry/company presentations • Develop a four year plan regarding your career intentions and options • Write your resume and cover letter

JUNIOR • Career Conversation Series

• Attend Career Fairs / On-Campus recruitment program • Develop leadership and work-related skills through campus clubs and activities • Practice mock interviewing techniques • Update resume, cover letter and references and continue to get letters of recommendation • Join a professional organization • Complete a summer internship / Co-Op • Meet with your Career Coordinator to adjust career plan • Review graduate school options and application timeline.

Career Planning PROCESS PRELIMINARY QUESTIONS

What type of structure or environment do I thrive in? What are my expectations for a work/life balance? What am I good at/not good at? How would I describe myself? What are the achievements I am most proud of? What are my biggest goals and dreams? What are my values? ESTABLISH YOUR GOALS What are my long term and short term goals? What experience do I need to get from where I am to where I want to be? Do I need additional education or training? What companies and organizations offer these types of opportunities? WORK WITH CAREER SERVICES

Career Services offers many resources to assist you with your career search. Stop by or make an appointment to learn about Etiquette Lunch, Career Conversation Series, Career Fair, company presentations, or to draft your resume and cover letter.

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Career Pitch / Elevator Speech / 30-60 Second Commercial

These three terms, Career Pitch , Elevator Speech and 30-60 Second Commercial , all refer to the same technique. This technique, or marketing tool, is used during networking exchanges, interviews or when attending career fairs. The Career Pitch is an overview of your knowledge, skills, and accomplishments and can include your interests and future career goals as they relate to your internship or job search. To start, write out your key ideas and topics that you want to cover and then practice with a friend or career counselor so it sounds conversational. You can have several versions of a Career Pitch with each depending on the scenario and your audience.

EXAMPLE Hello, my name is__________. I am currently a junior at CSU Maritime Academy majoring in Global Studies and Maritime Affairs and working part-time in Campus Security. This role has enhanced my communication, management and leadership skills. In addition, I had an internship over the summer with XYZ Security Company where I worked in a team environment on a variety of new projects and initiatives. I am a member of Cal Maritime’s sailing team and study Martial Arts. My plan upon graduation is to seek a position within law enforcement.

Make sure you don’t sound too formal, too rehearsed or ramble! Stick to your time limit!

Social Media Websites and the Job Search

INFORMATION NEVER TO SHARE • Remove unflattering photos, videos and unfavorable comments—also check photos where friends have tagged you. • Delete and refrain from making negative comments about co-workers, peers or customers. • Don’t display your drug/drinking habits. • Never share intimate relationship details. • Don’t brag about skipping school or work, playing games or sleeping on the job. • Don’t refer to a company by name; they may get alerts when mentioned online.

GENERAL TIPS • Search your name online to see what comes up. Make sure that the real you is identified. • Are you too close to the situation? Get a second pair of eyes to look at your sites. • Follow the etiquette rules when seeking and maintaining connections via social networking sites. • Deactivate your accounts while job searching. • THE MOM RULE: If you would be embarrassed for your mother to see or read your information—delete it!

ILLEGAL OR DISCRIMINATORY INTERVIEW QUESTIONS

GET LINKEDIN Set-up your full profile now!

Job seekers are protected from being asked questions about identity, including religious affiliations, political views and sexual orientation. However, via social networking sites that have not been thoroughly scrubbed, employers can now find information that they are not allowed to ask you.

Use the site to research companies and recruiters prior to an interview. Find alumni or groups/connections that may be employed or have a link with the potential employer.

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GUIDE TO WORKSHOPS & MEETINGS

Career Conversation Series

FRESHMAN YEAR Making the Campus Connection

Sessions, meetings and presentation schedules are posted on your CSUM email, announced at formations and listed on the Career Services website.

SOPHOMORE YEAR Understanding Your Career Options Establishing a Presence in Your Job Search Mastering the First Impression Standing Out After Your Interview

Participation in company presentations, career fairs and internship/co-op interviews should be done each academic year.

JUNIOR YEAR Career Audit

SENIOR YEAR Senior Day

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Resume Tips

1 DON’T USE A TEMPLATE! CREATE A NEW DOCUMENT IN MS WORD.

5 LIMIT TO ONE PAGE! 6 USE 10-12 PT. FONT. ½ – 1” MARGINS. DON’T OVERUSE BOLD , ITALICS AND UNDERLINING . 7 THIS IS A SNAPSHOT OF YOUR EDUCATION AND WORK EXPERIENCE — NOT A NOVEL. 8 DON’T JUST RELY ON SPELL CHECK – PROOFREAD!

2 CHECK VERB TENSES AND NEVER USE THE WORD “I”. 3 USE BULLET POINTS AND POWER VERBS WHEN LISTING DUTIES. 4 DO NOT LIST HOBBIES. LIMIT INFORMATION FROM YOUR HIGH SCHOOL DAYS.

TRANSFERABLE SKILLS

WORKING WITH PEOPLE/LEADERSHIP Managing, Translating, Organizing, Supervising, Project management, Project planning, Decision making, Effective communication WORKING WITH THINGS Designing, Operating machinery, Maintaining equipment, Surveying, Attention to detail, Computer skills, Time management, technology skills

Transferable skills are supplemental to your degree and can be general skills or specific to your industry. Here are examples of transferable skills that many college students acquire during their college career.

Power Verbs for your Resume

CALCULATED COMPUTED ESTIMATED EVALUATED EXAMINED FORECASTED INSTPECTED INVESTIGATED

WORKED WITH OTHERS ADVISED AIDED CHAIRED COACHED CONSULTED WITH HELPED INSTRUCTED MENTORED MET WITH PARTICIPATED IN MOTIVATED SERVED SUPPORTED TAUGHT TEAMED WITH TRAINED WORKED WITH

COMMUNICATED ADDRESSED ADVERTISED ANSWERED BRIEFED CORRESPONDED WITH DEBATED

WORKED WITH MONEY OR CONTRACTS

ORGANIZED SOMETHING ARRANGED ASSEMBLED CATALOGUED COMPILED COORDINATED FILED INVOICED ITEMIZED ORGANIZED ROUTED SCHEDULED STOCKED STAGED TRACKED

ADMINISTERED APPROPRIATED AUTHORIZED BALANCED CONTROLLED DIRECTED

EXPLAINED FACILITATED INFORMED INTERPRETED INTERVIEWED PRESENTED PUBLICIZED

MEASURED MONITORED RESEARCHED SURVEYED TESTED OPERATED EQUIPMENT INSTALLED MAINTAINED PROGRAMMED SERVICED UTILIZED

DISPERSED ENFORCED FINANCED FUNDED INVESTED MONITORED NEGOTIATED

RESPONDED TO ANALYZED DATA OR PROCESSES

ASSESSED APPRAISED AUDITED

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Sample Resume

HEADING NAME IN BOLD, SLIGHTLY LARGER FONT – 14-16 PT. ADDRESS PHONE NUMBER – ONLY ONE EMAIL – ONLY ONE, AND

Ana Kasparian (310) 555-2213 akasparian2213@csum.edu

MAKE SURE IT’S PROFESSIONAL

Education California State University (CSU) Maritime Academy | Vallejo, CA | April 2020 Bachelor of Science, International Business and Logistics • International Experience – three week immersion course in South Africa Experience Student Assistant | September 2018-May 2020 CSU Maritime Academy Office of the Registrar | Vallejo, CA • Filed confidential documents and course registration forms into university’s computer tracking system • Managed and sorted over 1,000 student files into appropriate computer files per semester • Searched through a list comprised of 200 names to identify student’s class standing for targeted messaging • Alphabetized and file forms and transcripts into the active, inactive, and graduated sections • Collected and distributed documents from financial aid and university advising departments to appropriate supervisor or student • Compiled weekly progress reports on advertising projects for product managers • Partnered with a group of three interns to synthesize research from each intern’s focus and develop presentation material for final presentation • Presented research at the end of summer to senior marketing management team Student Research Assistant | January 2018-April 2018 Bay Area Marine Transportation Department | Richmond, CA • Conveyed progress on weekly research goals in team meetings concerning independent research • Created monthly presentations with PowerPoint, Excel, and Photoshop to create charts and photo illustrations present findings to six researchers • Collaborated with research team weekly using Microsoft One Drive to update data charts and plan monthly presentation material • Researched online journal databases to locate relevant articles and case studies applicable to research • Scaled down the search outcomes from the initial 500 results to 30 relevant articles Skills & Involvements • Microsoft Office : Word, PowerPoint, Excel, Outlook, One Drive (Proficient) • Adobe : Acrobat DC, Photoshop (Proficient) • Oakland Animal Services : Volunteer, August 2016-August 2019 Intern | May 2019-August 2019 Blue Tech, Inc. | Seattle, WA • Conducted market research to support changes to company pricing strategies and advertising projects

EDUCATION NAME OF COLLEGE/ CITY/STATE WRITE OUT FULL MAJOR EXPECTED GRADUATION DATE

WORK EXPERIENCE LIST IN REVERSE CHRONOLOGICAL ORDER. YOU SHOULD INCLUDE EMPLOYMENT WHERE YOU RECEIVED A WAGE. INCLUDE COMPANY NAME, POSITION HELD, CITY/STATE, DATES OF EMPLOYMENT AND DUTIES.

SKILLS & INVOLVEMENTS LIMIT YOUR EXPLANATIONS. INCLUDE DATES. OTHER SECTIONS MAY INCLUDE: INTERNSHIPS & VOLUNTEER

WORK, LEADERSHIP/ ACTIVITIES/ AWARDS/ SKILLS/PROJECTS

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Sample Resume

Golden Beard Golden.beard@csum.edu (123) 456-7890

Education California State University Maritime Academy, Vallejo, CA B.S Business Administration; International Business & Logistics / Expected Graduation May 2021 • GPA: 3.1 Related Coursework: Environmental Law, Macroeconomics, Org. Behavior & Labor Relations, Global Logistics, Supply Chain Management, Information Systems Management Work Experience • Provide customer service attending to students’ and parents’ phone calls and emails • Compile and transfer information to appropriate documents and checked for discrepancies • Plan and create four bulletin boards per semester in dorms to educate residents on public service guidelines • Updated and reorganized mailboxes in conjunction with returning and departing students to improve efficiency of mail sorting to students Logistics Company, Alameda, CA Receptionist / August 2019 – May 2020 • Scan, label, and file electronic and hard copy time-sensitive documents into appropriate folders • Resolve and troubleshoot issues with office copiers & scanners and replenish them as needed • Manage five workers’ work and training scheduling via an internal electronic system • Inventory and sort incoming/outgoing packages and deliver them to the appropriate parties at the facility California State University Maritime Academy, Vallejo, CA Educational Opportunity Program Summer Bridge Mentor / May 2019 – December 2019 • Advised incoming freshmen on study tips, navigating school campus, and on-campus resources • Lead 10 to 12 prospective students in group activities to ease their transition into college through presentations • Gave three campus tours per week and answered academic, major, and campus related questions Community Service • Volunteer, Meals on Wheels / January 2019 - Present • Treasurer, Associated Students, California Maritime Academy / September 2019 – May 2020 • Squad Leader, California Maritime Academy Corps of Cadets / August 2019 – December 2019 Skills • Languages : Chinese-Mandarin and Cantonese, Japanese, and English (fluent) • Microsoft: Word, Excel, PowerPoint (proficient) California State University Maritime Academy, Vallejo, CA Housing Student Assistant / September 2019 - Present

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Sample Resume

ROBERT JONES (707) 555-8342|rjones1111@csum.edu|Vallejo, Ca

Education & Certifications: Bachelor of Science, Marine Transportation California State University, Maritime Academy United States Coast Guard 3 rd Mate Unlimited License California State University, Maritime Academy United States Coast Guard Search & Rescue Swimmer

Anticipated December 2021

Anticipated December 2021

August 2016

Surface Rescue Swimmer School San Diego Experience: California State University Maritime Academy/ DeckCompany Cadet

August 2018- Present • Stand watch as helmsman, look out, and messenger while exiting the bay area beneath the Golden Gate Bridge as well as for mooring into the Port of Los Angeles and transiting the Atlantic from the Caribbean toPortugal

• Stand mirrored watches on quarterdeck as well as corrective & preventativemaintenance • Utilize bridge equipment such as Radar and ECDIS during traffic situations while underway • Perform mooring and anchoring operations Independent Contractor/Hull Diver

August 2018- Present

• Perform hull maintenance on up to six private yachts a week • Remove barnacles/biofouling, anode replacements, clearing of fouled propellers and bow thrusters, clearing of through holes • Perform corrective maintenance including up to 20 propeller removal and installations, and underwater valve replacements • Provide up to 70 hull surveys utilizing video and pictures • Communicate with captains and owners about initial evaluation of their ships, scheduling, clarification of maintenance required, and price negotiating • Generate repeat business and referrals to new clients by 20% by building relationships Miller Yachting Center/ Electrician & Diver July 2017- July 2018 • Performed dive operations to haul out 50-120’ yachts for dry docking, and accuracy checks on depthsounders • Performed routine and corrective maintenance on shipboard electrical systems such as switchboards, power distribution panels, and fuel/saltwater pumps on approximately 40 yachts • Replaced underwater lighting fixtures, radar antennas, navigational lighting fixtures on up to 30 yachts • Performed mechanical routine and corrective maintenance such as oil/ filter changes, removal of intakes, superchargers, and exhaust manifolds on 10 yachts • Moved and tied down over 100 yachts in preparation for hurricane Irma • Communicated with captains about initial evaluation of their ships, scheduling, clarification of maintenance required, and price negotiating • Responsible for standing watch on shipboard electrical distribution system • Trained and signed off over 30 junior sailors for their electrical plant operator, emergency diesel operator, repair electrician, 2 nd class swim, and small boat engineer qualifications • Trained a class of 20 SAR candidates from multiple ships on Sasebo Naval Base resulting in their entrance to and graduation of Surface Rescue Swimmer School • Maintained, troubleshot, and repaired: power panels, lighting panels, fuse boxes, over 100 flight deck lighting fixtures, switchboards, frequency converters, 12 load centers, electric motors, ventilations systems, two emergency diesel engines and two small boat diesel engines • Generated repeat business and referrals to new clients by building relationships United States Coast Guard / Search and Rescue (SAR) Swimmer & Electrician’s mate August 2013- August 2017

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Sample Resume

ALAN GONZALEZ 707-654-1072 | student123@csum.edu | 1 Morrow Cove, Vallejo CA EDUCATION: California State University, Maritime Academy (CSUM) —Vallejo, CA

May 2023

Bachelor of Science, Marine Transportation, GPA: 3.75 • US Coast Guard National License with Applicable STCW Endorsements; 3 rd Mate of Self-Propelled Vessels, not including Auxiliary Sail, of Unlimited Tonnage Upon Oceans Solano Community College —Vallejo, CA June 2019 Associates Degree, General Studies EXPERIENCE: Washington State Ferries —Seattle, WA May 2021 - August 2021 Intern Deck Cadet • Directed 300-400 passengers and vehicles for loading and unloading onto the vessel per shift • Shadowed the vessel master while underway and practiced basic vessel maneuvering • Conducted routine vessel maintenance including grinding, chipping, painting, and sanitization • Completed approximately 50 mooring operations to learn proper mooring line handing techniques Jersey Mikes —Orange, CA August 2020 - April 2021 Cashier • Trained six new team members on registers, company policies, and proper food handling techniques • Assisted customers to complete purchases, locate items and join the reward programs • Maintained, organized, and cleaned customer areas by completing daily recovery checklists Training Ship Golden Bear —Vallejo, CA May 2020 – July 2020 3/C Deck Cadet • Stood four-hour rotating watches and accumulated 62 days of sea time towards USCG license • Participated in three mooring, one anchoring, and various ship operations • Received emergency response training in firefighting, SCBA, hose teams and emergency drills • Formulated an Emergency Response Plan for vessel emergency muster stations CAMPUS & COMMUNITY INVOLVEMENTS: Squad Leader, CSUM Corps of Cadets —August 2020 – Present • Conduct uniform inspections and reported attendance to the Section Leader for a group of 10 cadets Committee Member, CSUM Unity Council —February 2019- May 2020 • Attended Bi-weekly meetings acting as the student representative of the committee Volunteer, Faith Food Fridays —August 2019 - December 2019 • Sorted and delivered meals weekly to the local community and accumulated 100 volunteer hours CERTIFICATIONS & SKILLS: • Red Cross First Aid & CPR Certificate Exp: 12/2020 • Transportation Worker Identification Credential (TWIC) Exp: 10/2025 • Proficient in Microsoft Office: Excel, PowerPoint, & Word • Fluent in Spanish

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Sample Resume

JOHN MILLER

Cell: (707) 555-8726

Email: jjmiller@gmail.com

Education 2016-2020

California State University Maritime Academy (Cal Maritime) Bachelor of Science, Facilities Engineering Technology Diablo Valley College Associates of Arts, Natural Science andMathematics

2012-2016

Experience 05.2019-Present Facilities, Operations, & Maintenance Intern

Amgen

• Updated six system schematics and five layout diagrams for roof and machinery spaces. • Searched company database to locate, document, and create hundreds of equipment inventory numbers. • Orchestrated mobile maintenance program for over 80 technicians and operators to increaseproductivity. • Created searchable and interactive process flow diagrams of building electrical systems. • Performed boiler water treatment chemical testing. • Worked with facility operators to carry out sanitization of WFI & DI pure water systems. 07.2010-Present Mechanical Designer and Fabricator Chrome Automotive and 4x4 • Research, design and build one off-road vehicle every couple of months. • Fabricate up to twenty-one engine, drive-train, and suspension components every month. 04.2018-07.2018 Facility Engineer Intern Oracle • Performed hundreds of PMs on AHUs, fan coil units, VAV units, boilers, chillers, cooling towers, and diesel generators under supervision. • Collaborated with three engineers in 800 [hp] compressor motor rebuild. • Performed a dozen water treatment chemical tests twice weekly. • Researched, designed and quoted an automated liquid brine system for condenser water chemical treatment. • Performed diesel generator testing four times a month. 07.2012-09.2018 Restaurant Employee / Driver Manager Johnny’s NY Pizza • Trained 10 new staff members on how to preform job efficiently and interact with customers. • Initiated and managed daily group projects within the restaurant • Performed two dozen projects encompassing plumbing, electrical, and engine work. • Stood four-hour engine room watches every eight hours, every three days. • Completed credited course work in diesel engineering, engine building, and auxiliary systems. • Monitored and maintained two Enterprise R5-V15 12,500 horse power propulsion engines and operating systems. 06.2009-09.2013 Vehicle Mechanic Intern City of Oakland Fire Department • Assisted shop mechanic with over 100 engine repairs, five engine rebuilds, 40 brake jobs, 70 oil changes, 30 tire rotations, 8 axle swaps and numerous small fabrication projects. • Worked with mechanic to troubleshoot and identify causes to hundreds of mechanical and electrical problems. Skills and Certifications • Microsoft Office Suite • FEMA Certificate of Achievement in Emergency Management • Google Drive • Universal Refrigeration Certification • TWIC Card • Basic & Advanced Firefighting • Handled up to $500 and calculated employee earnings at the end of every shift. • Prepared all 20 unique food ingredients and items at the beginning of every shift. 04.2017-06.2017 Training Ship Golden Bear Engine Cadet Cal Maritime

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Components of a Cover LetteR

1 Sender’s Address : Begin with your current address. There is no need to list your name in the heading. 2 Date: This should be the date that you are writing the letter using the following format: June 20, 20XX 3 Employer’s Address: Always use the full address and the person’s title. 4 Greeting: Use a colon after the greeting and not a comma. 5 Paragraph 1: Answers the following questions: Who you are, Why you are writing, When you are available and Why you are the best candidate. 6 Paragraph 2: Matches your skills, experience and education with the requirements for the position. Explain why you are interested in the position and the employer. 7 Paragraph 3: Reiterate your interest with the position and include your contact information (email and phone). 8 Closing: Use the word “Sincerely”. 9 Your Name: Leave enough space to hand-write your name. 10 Enclosures: Indicate what other documents may accompany the cover letter, such as the resume, application or references.

This is at minimum what your cover letter should entail. This format should be used as guidelines when creating your cover letter or as a model when you are applying for an internship.

Your Street Address City, State, Zip Date Mr./Ms./Dr. Name Title Name of Company or Organization Company’s Street Address City, State, Zip Dear Mr./Ms./Dr. Name: 1 2

3

4

5

In this paragraph, you should introduce yourself to the employer, identify the position or area of interest within the company, when you are available and why they should hire you. The middle paragraph is where you need to discuss your skills and experiences and how they relate to the position that is advertised. Mention your interest in the position, the employer and why you are a good fit for the position. In the conclusion paragraph, you should reinforce why you are an excellent candidate for the position. Thank them and list your contact information. Sincerely, Your Name Typed Enclosure(s) 1. Resume 2. References 6 7 8 9 10

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Sample Cover Letter

554 South Hope Street Vallejo, CA 90404

January 26, 20XX

Cornel West Talent Acquisition Specialist The Global Company 5678 Tray Way Chicago, IL 93802

Dear Mr. West,

I am applying for the Security & Mapping Internship for Summer 2020 found on TheGlobalCompany.com. I am currently a junior at California State University (CSU) Maritime Academy pursuing my Bachelor of Arts in Global Studies and Maritime Affairs. Interning for The Global Company, specifically within the security sector, would be an opportunity of a lifetime. Being exposed to and learning from professional security analyzers, assessing risk of Global Security’s high-risk assets, and understanding the new, innovative technology The Global Company recently began using will greatly augment my school learning. Upon graduation, I plan to pursue a career in the field of law enforcement, security, and interagency cooperation. As a Cadet Operations Officer attending CSU Maritime Academy, I am charged with the shared protection of the Academy’s vessel, T.S. Golden Bear . Using my experiences and schooling in organization, security, and efficiency, I schedule the cadets in my division to stand watch over our port, sign off on security logs after watch, and reporting any discrepancies to the commandant’s office. In doing so, I am responsible for the safety of my cadets and federal property held within: T.S. Golden Bear , and U.S. Coast Guard assets. In the classroom, my International Relations and Maritime Security class has given me a foundation in analyzing risk of assets in all capacities as well as the need for clear interagency communication. I completed a project as part of my coursework requiring me to professionally assess the security risk of our university’s port and propose solutions to minimize that risk. These proposals were then implemented as part of my role as Cadet Operations Officer. Thank you for taking the time to review my application. I look forward to speaking with you about setting up an interview. I can be reached via email, jjervay2323@csum.edu, or phone, 510-555- 2534.

Sincerely,

John Jervay

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Sample Cover Letter

1 Your Street Your City, Your State 12345

July 14, 2020

Mr. Kheelhauler XYZ Port 200 Maritime Academy Drive Vallejo, CA 94590

Dear Mr. Kheelhauler: I am writing to apply for the Senior Customer Relations Position at XYZ Port which was posted on LinkedIn Jobs. I am a graduate from the California State University Maritime Academy with a Bachelor of Science degree in International Business and Logistics. My prior work experience accompanied with my educational background has given me valuable skills that closely align with the requirements of this position. While working as a Customer Service Representative for the Port of Stockton, I handled customer complaints and outreach as well as researched the customers of competitor sister ports’ and presented this information to senior management. In doing so I was able to strengthen the relationships with the port’s current customers and also expand the number of customers for the port by 10%. Additionally, as a Receptionist for Sutter Health, I managed the phone calls, emails, billing and scheduling for approximately fifty clients weekly. This experience proved to me my ability to be flexible & efficient with customers’ needs and also made me proficient with various online programs such as: QuickBooks, Microsoft Office Suite, and Outlook Calendar. Given the opportunity, I know that I can add value to the XYZ Port. I have attached my resume for review, and please feel free to contact me via phone at (123) 456-7890 or email at golden.beard@csum.edu. Thank you so much for your time and I look forward to hearing from you in the future.

Sincerely,

Golden Beard

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Sample Cover Letter

6 Riverbend Drive Huntington Beach, CA 92647

January 14, 2020

Mr. Hernan Cortez Human Resources Manager Matson 555 12th Street Oakland, CA 94607

Dear Mr. Cortez:

I am writing to apply for your summer 2020 Deck internship position posted on GCaptain.com. I am a sophomore at California State University, Maritime Academy (Cal Maritime) working towards my Bachelor’s degree in Marine Transportation. I am looking to obtain more sea-going experience in support of my United States Coast Guard Third Mates License. Your reputation of being very safety-oriented aligns well with my own focus on safety both as an aspiring mariner, and as an individual who values the safety of others. As a cadet on Cal Maritime’s Ship, the Golden Bear, I stood watch as lookout, helmsman, messenger, and conducted security rounds at sea. I performed shipboard tasks during daywork to maintain the seaworthiness of the vessel both at sea and in port. I am a hard- working, detail-oriented, and flexible person who never quits any task until it is complete. Based on my experience and skills, I believe that I am an exceptional candidate for this position. I look forward to hearing from you regarding the summer 2020 deck internship position. I can be reached at (714) 555-2112 or via email at JTT1212@csum.edu.

Sincerely,

James Thomas

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REFERENCES SHEET

Thomas Jefferson 558 Penn Dr., Norfolk, CA 43219 tjefferson@gmail.com, 707-654-2727

REFERENCES Mr. Allen Moore Senior Scientist Genentech 1204 Lloyd Street San Francisco, CA 94080 650-555-7788

• References should be listed on a separate sheet of paper and not part of the resume. • Typically, references are requested at the point you are considered a finalist for the position. • It is important to contact your references prior to submitting their names to potential employers. • The cover letter, resume and reference pages should all be the same format, font size and font style. • A list of 3-5 references is sufficient.

amoore@genentech.com Past Internship Supervisor Ms. Janice Walker Professor, Mechanical Engineering CSU Maritime Academy 200 Maritime Academy Drive Vallejo, CA 94590 707-654-0000 jwalker@csum.edu Professor

Ms. Margaret Hill General Manager Hillstone Restaurant Group 8975 Main Street Houston, TX 55226 555-888-4444

mhill@houstons.com Past General Manager Mr. Eric Cooper Director of Alumni Affairs & Annual Giving CSU Maritime Academy 200 Maritime Academy Drive Vallejo, CA 95490 707-654-1299 ecooper@csum.edu

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Sample Email Thank-You Letters

Dear Mr. Roberts: Thank you for taking the time to meet with me about the Marketing Internship position today. The job seems like a perfect match for my skills and interests. The strategies you outlined are exciting and I know I would be able to hit the ground running. In addition to my education and my experience as a marketing intern, I will bring communication skills, ideas and energy to your team. I have solid organizational skills and know how to implement projects in the areas you mentioned. I am interested in becoming a part of your organization and look forward to hearing from you soon. Sincerely, Student Name

• Address the recipient(s) as “Dear Mr. / Ms.” • Start by thanking the interviewer(s) for the opportunity to interview for the position. • Restate your interest in and qualifications for the position. • Mention something specific from the interview that increased your interest in the position. • State your positive anticipation of hearing back from the employer regarding the position. • End with a formal Closing. • One or two paragraphs is sufficient; this should not be as long as a cover letter. Dear Ms. Adams: Thank you for taking the time to discuss the Mechanical Engineering position at ABC Company. After meeting with you and Mr. Alberts, I am further convinced that my background and skills coincide with the qualifications for this position. In addition to my education and experience, I will bring excellent attention to detail and ingenuity to this position, as we discussed. Thank you for introducing me to the team and providing a tour of ABC Company. I am motivated at the prospect of working with your organization and believe I would be a strong asset to your team. I look forward to hearing from you regarding my candidacy for this position.

A thank you note should be sent within 48 hours of the interview. A recent CareerBuilder survey showed that 22% of employers are less likely to hire a candidate who does not send a thank you, and 91% like being thanked, according to an Accountemps survey.

Best Regards, Student Name

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Email Etiquette

Email is often the preferred method of communication between job seeker and employer. When used in a professional manner, email is a powerful tool and can help distinguish you to prospective employers.

NOTICE THAT: • The body of the email contains a short note introducing yourself and directing the reader to your attachments • Supporting material is always attached and should contain your name and what the document is: o Smith, Jane - Resume

• Address the recipient as Mr. or Ms. • Use standard font, color and font size • Choose your email address carefully – it should be easy to read, type and be professional • This is a professional email – remember not to be too casual • Once you have sent your information – remember to check your email daily for a response

o Smith, Jane - Cover Letter o Smith, Jane - References

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Preparing for the Interview

PHONE INTERVIEWS • Be sure to have a professional voicemail message. • Choose a location that is quiet and free from distractions. • Keep your resume and notes nearby. • Landline use is best, but if not an option, make sure that your cell phone is fully charged. • Speak clearly, slowly and directly into the phone. • Smile! It will come through over the phone.

QUESTIONS ASKED BY THE EMPLOYER • Tell me about yourself.

• Give me an example of an important goal you’ve set in the past and tell me about your success in reaching it. • Tell me about a time when you worked with a deadline. • Tell me about a time when you worked on a team project. • Why did you get into this industry? • Where do you hope to be in 5, 10, 15 years? • Why should I hire you over other candidates? • What skills have you acquired that will help you to succeed in this job? • Do you prefer working alone or with a team? • Describe a situation when you gathered and analyzed facts to arrive at a decision. • Why are you interested in working for our company? • Give me an example of a high pressure situation you have faced this past year and how you resolved it. • How has your education and employment prepared you for this position? QUESTIONS TO ASK AN EMPLOYER • What are your expectations for the person you hire? • Why do you like working for this company? • Would you describe the typical training program or time period? • In this position, what is the reporting structure? • What kinds of projects might I be working on? • How would you describe the work environment? • I am very interested in this position – what is the next step? • What’s your timeline for hiring?

Keep pets in another location so you are free of background noise or distractions!

PETS

VIDEO INTERVIEWS • Download Skype in advance to avoid last minute technical issues. • Practice using the system with a friend. • Be aware of your backdrop – what the interviewer will see behind you! • Clear your area of clutter. • Remember to make eye contact and that there could be a few seconds of delay. • Don’t sit too close to the screen, you want them to see more than your face. • Exchange phone numbers and have a back-up plan in case technology is not on your side. • Dress for the job. ON-SITE INTERVIEWS • Have a plan – know your driving route and traffic • Arrive 10-15 minutes early. • Bring extra copies of your resume and cover letter. • Be aware of your posture and body language. • Follow the lead of your interviewer – don’t take over the interview. • Be concise in your answers. • Listen closely to the interviewer’s questions; ask for clarification if needed. • Be sure to clarify the follow-up arrangements. • Dress appropriately – not for a club!

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Body Language During the Interview Most human resources personnel, recruiters or other professionals that interview as a major part of their position can “size up” a candidate in 5 minutes or less. The interview actually starts before you even open your mouth and respond. Your body language can be very telling and you may not be aware that you are conveying a particular image. Refer to the list below:

BAD POSTURE Leaning back = arrogance Leaning forward = aggressive Slouching = lazy Aim for a neutral position; sit tall with both feet on the floor BREAKING EYE CONTACT Hold your eye contact one extra “lash” especially when shaking hands. POINTING A FINGER / EXCESSIVE HAND GESTURES This is a sign of aggression. CROSSED ARMS Defensive and resistant EXCESSIVE NODDING OR MUMBLING Don’t be a bobble head – this is distracting to the person that is speaking to you.

FIDGETING Feet and legs = nervous energy Playing with your pen Biting your fingers

Playing with your hair Jingling keys or coins HANDS BEHIND YOUR BACK OR IN YOUR POCKETS Some use this technique to control gestures but it makes you appear stiff. MISMATCHED EXPRESSIONS Your tone and facial expressions should match. SHIFTING EYES Looking down, while replying to a question or immediately before, may suggest someone is lying. STARING Eye contact is important but so is the breakaway, locking can be interpreted as aggressive.

Organize and Control Your Job Search Process Searching and applying for a job can be a stressful time period. Keeping track and organizing this process is crucial to your success. Create an Excel spreadsheet or electronic folders that contain the information below to help manage your application process.

Company Name Contact Information Position Date Applied Networking Opportunities Email & Phone Correspondence

Resume and Cover Letter Used Notes Interview Status Follow-Up Thank You Letter / Email Sent Offers

As you navigate your way through this process, from time to time it is a good idea to step back and evaluate where you are within the search and to make adjustments as needed.

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COMPANY NAME JOB TITLE DATE APPLIED CONTACT INFORMATION NOTES

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Is Graduate School Right for You? At some point in your college career you will need to decide what career path you would like to take and sometimes this also means making a decision regarding graduate school. Graduate school is not a way to avoid the “real world” or something that you should take on if you are unsure about your career goals. So, is a graduate program necessary for your career? Here are some tips to help you decide.

1. SHOULD I GO TO GRADUATE SCHOOL? • Do you need advanced educational knowledge for your career goals? • Does your career require post-secondary education? • Will graduate school help you advance in your career? • Are you deeply interested in the subject AND do you have the time and financial resources to take on another degree? 2. WHEN SHOULD I ATTEND GRADUATE SCHOOL? Is it better to work first or attend graduate school immediately after graduation? You should work first if… • You would like to have some real-world work experience before starting another degree. • Your graduate program requests you to have work experience (this is common among many MBA programs and some Ph.D. programs). • You cannot afford graduate school right now. You should go to graduate school now if… • You are absolutely, 100% sure that you need a graduate degree to obtain your dream job (doctor, lawyer, professor, etc.). • You have been awarded grants, scholarships, teaching assistantships, etc. that will relieve some of the financial obligations of graduate school. 3. HOW CAN I PAY FOR GRADUATE SCHOOL? • Employer Scholarship/Tuition Reimbursement: some employers will pay for a percentage of your advanced education! Check with your

human resources department and see if your company has a similar program. Many companies view this as an investment in you so you may be required to continue working for them after your degree is completed so that they can recoup their investment. • Financial aid: This can include student loans, fellowships, and scholarships. Talk with your campus financial aid office about options. Fellowships and scholarships can come from the University or private organizations so be sure to research opportunities in your field. • Teaching/Research Assistantships: Many positions include a monthly stipend and a fee waiver. Check with your University to see what opportunities are available. 4. WHAT DO I DO NEXT? If you have decided that graduate school might be the right fit for you, start researching! • Talk to family, friends, professors, and Career Services staff to get their prospective about programs and the differences between undergraduate and graduate programs. • Identify schools you are interested in and research the application process. • Investigate cost of attendance, rent, and other costs associated with a graduate program and make a financial plan. • Research testing dates and preparatory programs (GRE, GMAT, LSTAT, MCAT). • Create a timeline or use the one provided to keep you on track for your applications.

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GRADUATE SCHOOL TIMELINE Adapted with Permission from University Career Services Department at Rutgers University.

YEAR BEFORE APPLYING

APPLICATION YEAR

SPRING/SUMMER • Research programs • Review application process • Visit institutions of interest (if possible) FALL • Create a time-line for the application process • Work on an essay draft of your personal statement • Build a resume/CV • Formalize test preparation plan • Start to identify faculty and others for recommendation letters SPRING • Meet faculty and /or a Career Coordinator to discuss essay/personal statement and resume/CV • Take required tests • Revise and finalize essay/personal statements • Start requesting letters of recommendation (provide forms and information to writers at least one month in advance of deadline)

SUMMER • Request transcripts of all post-secondary institutions • Begin filling out applications • Follow up with recommenders • Check status of your application file— often! • Start interview preparation or sign up for a mock interview with a Career Coordinator FALL • Re-take required tests if necessary • Complete applications • Obtain interview attire, if necessary • Respond to interview invitations and schedule an appoint with a Career Coordinator to practice interviewing SPRING • Send fall transcripts and other updates to schools still considering your application • Accept or decline offers • Submit financial paperwork • Write thank you letters to writers and others who assisted you in the process • Identify housing if necessary and plan a budget

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Guidelines for Writing a Personal Statement Adapted with permission from the University Career Services department at Rutgers University.

STEP 2: WRITING YOUR PERSONAL STATEMENT Who has had the most influence on your decision to pursue graduate study? In what ways? •Think about: parents, relatives, teachers, professors, friends of the family, clergy, local merchants, supervisors, coaches, doctors, etc. What situation has had the most influence on your decision? •Think about: family, academic, work or athletic situations. Think about happy, sad, traumatic, moving or memorable situations. What personally motivates you to pursue graduate study in this field? •Think about: your personal skills, interests and values. ACTIONS Incorporate your responses to the previous questions. Begin writing your first draft. • Develop an outline of your statement prior to writing. It doesn’t have to be detailed. It can be three or four main points in the order that you want to make them. • Accentuate your strengths and what makes you unique. • Explain your weaknesses in positive ways. For example, refer to them not as weaknesses but as areas for improvement or growth. • Paint pictures and tell stories about what makes you special. In this way the admissions readers will remember you.

STEP 1: BRAINSTORMING

ACTIONS • Devote time to reflect on the following questions • Discuss them with friends or family members • Jot down notes. In some cases, write sentences

Your answers to some of these questions will form the heart of your personal statement. How did your pre-college education influence your decision to pursue graduate study in your field? •Think about: high school courses, teachers, special programs, student organizations, and community or volunteer work. How has your college experience influenced your decision? •Think about: college courses, professors, academic interests, research, special programs, student organizations, and the decision-making process you went through to choose your major. How has your work experience influenced your decision? •Think about: internships, externships, part- time jobs, summer jobs, and volunteer or community work. • Think about the flip side of each question. For example, why are you really committed to the field of biology despite pressure from your parents to become a lawyer or to get a job?

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